TRAINING

TRAINER'S MANUAL

Based on the questionnaire results from all the countries, a skills set was determined during the second meeting in The Netherlands (May 2018) by all the project partners.  Initially,the set of skills included:

  • Learning to Learn
  • Teamwork
  • Customer Service
  • Motivation
  • Intercultural Communication

During the project partner’s meeting in Madeira (November 2018) project partners also agreed to the North Macedonian proposal to add a sixth soft skill: conflict management to the trainer’s manual.

Project partners decided that every module should consist of three different, creative, innovative working methods . A template for the manual was developed by the partner from North Macedonia.

Trainer’s Manual consist of 6 chapters covering each skill. The chapter consist of 3 methods and practical applications of those methods.

Trainer’s Manual is available in English, Dutch, Greek, Macedonian, Portuguese and Swedish languages.

CUSTOMER SERVICE
100%
INTERCULTURAL COMMUNICATION
100%
LEARNING TO LEARN
100%
MOTIVATION
100%
TEAMWORK
100%
CONFLICT MANAGEMENT
100%
ReTraVaSSEV Trainer's Manual
Tools for Recognition, Training and Validation of Soft Skills for Employability of Vulnerable groups.
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