Based on the questionnaire results from all the countries, a skills set was determined during the second meeting in The Netherlands (May 2018) by all the project partners. Initially,the set of skills included:
- Learning to Learn
- Customer Service
- Intercultural Communication
During the project partner’s meeting in Madeira (November 2018) project partners also agreed to the North Macedonian proposal to add a sixth soft skill: conflict management to the trainer’s manual.
Project partners decided that every module should consist of three different, creative, innovative working methods . A template for the manual was developed by the partner from North Macedonia.
Trainer’s Manual consist of 6 chapters covering each skill. The chapter consist of 3 methods and practical applications of those methods.